WELCOME TO BIODAM.

These Terms & Conditions govern your use of the BIODAM website and the purchase of products through our online store.

By using our website or placing an order, you agree to these Terms & Conditions.

1. ABOUT BIODAM

This website is operated by:

BIODAM
Legal business name: BIODAM SKIN
Registered address: Sheencroft
No: 73
LE2 2SB
England
United Kingdom
Email: hello@biodamskin.com

2. USING OUR WEBSITE

You agree to use the BIODAM website lawfully and responsibly.

You must not:

• Use the website for fraudulent or unlawful purposes

• Attempt to interfere with the operation or security of the website

• Copy or reproduce website content without permission

• Use our website to infringe the rights of BIODAM or others

We reserve the right to restrict or suspend access to the website where reasonably necessary to protect our business, customers or website.

3. PRODUCTS & PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, images, ingredients and other information displayed on our website are accurate and up to date.

However:

• Product colours may appear slightly different depending on your device or screen.

• Packaging may change from time to time.

• Product availability may change without notice.

• Always check the product packaging and ingredient list before use, particularly if you have known allergies or sensitivities.

Product information on our website is provided for general skincare information and does not constitute medical advice.

4. ORDERS

When you place an order through our website, you are making an offer to purchase the selected products.

After placing your order, you should receive an order confirmation containing your order details.

An order may be cancelled or rejected where reasonably necessary, including situations involving:

• Product availability issues

• Incorrect pricing or product information

• Suspected fraudulent activity

• Errors in the order or payment process

If we are unable to fulfil an order that you have already paid for, we will provide an appropriate refund.

5. PRICES & PAYMENT

All product prices are displayed on the website in the applicable currency.

Prices may change from time to time, but changes will not normally affect orders that have already been accepted.

Payment must be successfully authorised before an order can be processed.

Available payment methods are displayed during checkout.

6. SHIPPING & DELIVERY

Shipping options, costs and estimated delivery times are displayed during checkout where available.

Delivery times may vary depending on the destination, shipping method, carrier and circumstances outside our control.

For more information, please see our Shipping & Delivery policy.

7. RETURNS & REFUNDS

Returns and refunds are subject to our Returns & Refunds policy.

For hygiene and safety reasons, certain opened or used skincare products may not be eligible for return, except where required by applicable law or where the product is defective or damaged.

Please review the Returns & Refunds policy before sending an item back.

8. INTELLECTUAL PROPERTY

All content on the BIODAM website, including:

• Brand name and logo

• Product names

• Photography

• Graphics

• Website design

• Text

• Product descriptions

• Other original materials

is owned by or licensed to BIODAM unless otherwise stated.

You may not reproduce, distribute, modify or commercially use our content without prior written permission.

9. THIRD-PARTY SERVICES & LINKS

Our website may use third-party services and may contain links to external websites.

These services may operate under their own terms and privacy policies.

BIODAM is not responsible for the content, availability or practices of third-party websites that we do not control.

10. WEBSITE AVAILABILITY

We aim to keep the website available and functioning properly, but we cannot guarantee that it will always be uninterrupted, error-free or completely secure.

We may temporarily suspend or modify parts of the website for maintenance, updates or other operational reasons.

11. LIMITATION OF LIABILITY

To the extent permitted by applicable law, BIODAM will not be responsible for losses that arise from circumstances outside our reasonable control.

Nothing in these Terms & Conditions is intended to exclude or limit any legal rights or protections that cannot legally be excluded or limited.

12. CHANGES TO THESE TERMS

We may update these Terms & Conditions from time to time.

The latest version will be published on this page with the relevant Last Updated date.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms where permitted by applicable law.

14. CONTACT US

If you have questions about these Terms & Conditions, please contact:

BIODAM
Email: hello@biodamskin.com
Address: Sheencroft
No: 73
LE2 2SB
England
United Kingdom