YOUR ORDER, ON ITS WAY.

We want your BIODAM experience to be simple from the moment you place your order to the moment it arrives at your door.

SHIPPING DESTINATIONS

We currently offer shipping to the destinations available at checkout.

Available shipping options, delivery estimates and shipping costs will be displayed during checkout based on your delivery address.

PROCESSING YOUR ORDER

Orders are prepared for dispatch after your order has been successfully placed.

Once your order has been shipped, you will receive a confirmation email with your available tracking information.

DELIVERY TIMES

Delivery times vary depending on your destination and the shipping method selected.

Your estimated delivery timeframe will be displayed at checkout whenever available.

Please note that delivery estimates may be affected by circumstances outside our control, including carrier delays, customs processing or local delivery conditions.

TRACKING YOUR ORDER

Once your order has been dispatched, use the tracking information provided in your shipping confirmation email to follow its progress.

TRACK YOUR ORDER →

DELIVERY ISSUES

If your order appears to be delayed, the tracking information has not updated, or your package has not arrived within the expected timeframe, please contact us with your order number.

We'll be happy to help you check the status of your delivery.

IMPORTANT

Please make sure your shipping address and contact details are correct before completing your order. BIODAM cannot guarantee changes to an order once it has been processed or dispatched.

NEED HELP?

Questions about your delivery?

CONTACT US →